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Wobbling Totem Poles
Join Date: Oct 2008
Posts: 4,042
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The best complaint letter ever?
Tue Jan 27 03:01PM This is a letter recently received by the Virgin Atlantic customer complaints team and is currently being hailed on news blogs, such as this one on The Telegraph as possibly the funniest customer complaint letter ever.We called the Virgin Atlantic press office and they confirmed they received the letter and that Richard Branson himself called the author to thank him for the feedback. Here's the letter. ------------------------------------------------------------------------------ Dear Mr Branson REF: Mumbai to Heathrow 7th December 2008 I love the Virgin brand, I really do which is why I continue to use it despite a series of unfortunate incidents over the last few years. This latest incident takes the biscuit. Ironically, by the end of the flight I would have gladly paid over a thousand rupees for a single biscuit following the culinary journey of hell I was subjected to at the hands of your corporation. Look at this Richard. Just look at it: ![]() I imagine the same questions are racing through your brilliant mind as were racing through mine on that fateful day. What is this? Why have I been given it? What have I done to deserve this? And, which one is the starter, which one is the desert? You don't get to a position like yours Richard with anything less than a generous sprinkling of observational power so I KNOW you will have spotted the tomato next to the two yellow shafts of sponge on the left. Yes, it's next to the sponge shaft without the green paste. That's got to be the clue hasn't it. No sane person would serve a desert with a tomato would they. Well answer me this Richard, what sort of animal would serve a desert with peas in: ![]() Anyway, this is all irrelevant at the moment. I was raised strictly but neatly by my parents and if they knew I had started desert before the main course, a sponge shaft would be the least of my worries. So lets peel back the tin-foil on the main dish and see what's on offer. I'll try and explain how this felt. Imagine being a twelve year old boy Richard. Now imagine it's Christmas morning and you're sat their with your final present to open. It's a big one, and you know what it is. It's that Goodmans stereo you picked out the catalogue and wrote to Santa about. Only you open the present and it's not in there. It's your hamster Richard. It's your hamster in the box and it's not breathing. That's how I felt when I peeled back the foil and saw this: ![]() Once it was regurgitated it was clearly then blended and mixed with a bit of mustard. Everybody likes a bit of mustard Richard. By now I was actually starting to feel a little hypoglycaemic. I needed a sugar hit. Luckily there was a small cookie provided. It had caught my eye earlier due to it's baffling presentation: ![]() I was exhausted. All I wanted to do was relax but obviously I had to sit with that mess in front of me for half an hour. I swear the sponge shafts moved at one point. Once cleared, I decided to relax with a bit of your world-famous onboard entertainment. I switched it on: ![]() My only option was to simply stare at the seat in front and wait for either food, or sleep. Neither came for an incredibly long time. But when it did it surpassed my wildest expectations: ![]() Richard.... What is that white stuff? It looked like it was going to be yoghurt. It finally dawned on me what it was after staring at it. It was a mixture between the Baaji custard and the Mustard sauce. It reminded me of my first week at university. I had overheard that you could make a drink by mixing vodka and refreshers. I lied to my new friends and told them I'd done it loads of times. When I attempted to make the drink in a big bowl it formed a cheese Richard, a cheese. That cheese looked a lot like your baaji-mustard. So that was that Richard. I didn't eat a bloody thing. My only question is: How can you live like this? I can't imagine what dinner round your house is like, it must be like something out of a nature documentary. As I said at the start I love your brand, I really do. It's just a shame such a simple thing could bring it crashing to it's knees and begging for sustenance. Yours Sincererly...
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#2 |
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Join Date: Dec 2004
Posts: 23,128
Rep Power: 94 ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() |
This guys is a real dickweed.
But he justified his thug pretty well.
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#3 |
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John W. Henry
Join Date: Jun 2005
Location: U.K.
Age: 25
Posts: 6,570
Rep Power: 31 ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() |
"I know it looks like a baaji but it's in custard Richard, custard."
"It's mustard Richard. MUSTARD." ^hahahaha
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#5 |
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You are not your job
Join Date: Dec 2007
Location: Paper Street Soap Company.
Age: 29
Posts: 1,453
Rep Power: 0 ![]() ![]() ![]() |
I like the way he's aiming it all at Mr. Branson.
I'm gona do that next time I get a shit Big Mac. Look at this Ronald, look at it!!! I asked for no gherkin, do you hear me Ronald
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#6 |
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John W. Henry
Join Date: Jun 2005
Location: U.K.
Age: 25
Posts: 6,570
Rep Power: 31 ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() |
^co-sign... what the fuck is with the gerkin anyway? its only americans that eat that shit.
it wouldnt be the same without it though, cus once you remove it, it leaves a nice aftertaste. ive just contradicted myself nicely.
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#7 |
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**-Skampoe-**
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whats ''gherkin''?
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Are U Watching Closely?
Join Date: Jul 2006
Location: In Hell..
Posts: 11,137
Rep Power: 0 ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() |
ruppees?
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#9 |
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Wobbling Totem Poles
Join Date: Oct 2008
Posts: 4,042
Rep Power: 0 ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() |
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John W. Henry
Join Date: Jun 2005
Location: U.K.
Age: 25
Posts: 6,570
Rep Power: 31 ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() |
The Gherkin (French cornichon) is a small cucumber type vegetable, usually of the same species as the cucumber (Cucumis sativus), but of a different race. They are usually picked when 3 to 8 cm (1 to 3 in) in length and pickled in jars or cans with vinegar (often flavoured with herbs, particularly dill; hence, ‘dill pickle’) or brine to become a pickled cucumber. or... ![]() ^only you could eat that in a mcdonalds skamp
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#11 |
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**-Skampoe-**
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Still Clue Less Lmao
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John W. Henry
Join Date: Jun 2005
Location: U.K.
Age: 25
Posts: 6,570
Rep Power: 31 ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() |
are you fucking serious???
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#13 |
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**-Skampoe-**
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Deadass
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crushed out heavenly
Join Date: Sep 2005
Posts: 20,420
Rep Power: 65 ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() |
they dont call em gherkins in USA, i think they call em artichokes or something
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....2m22s.......
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#15 |
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El Don of this shit
Join Date: Mar 2006
Location: In the minds of women everywhere
Age: 32
Posts: 16,084
Rep Power: 60 ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() |
They call them pickles in the US.
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![]() ![]() "I pledge allegiance to the hip hop" Method Man
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