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Old 04-23-2011, 06:39 AM   #16
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Quote:
Originally Posted by food for thought View Post
So the message says "PSN is currentlty undergoing maintenance" when you try to sign in now

these cats must be working hard to try to get it back up
I would be surprised if it comes back up before monday tbh

Guess I was wrong about it being down to the steam/ps3 link (although I still don't really believe it was a hack) Its a bit worrying about all the personal info being held on the servers though
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Old 04-23-2011, 10:12 AM   #17
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Quote:
An external intrusion on our system has affected our PlayStation Network and Qriocity services. In order to conduct a thorough investigation and to verify the smooth and secure operation of our network services going forward, we turned off PlayStation Network & Qriocity services on the evening of Wednesday, April 20th. Providing quality entertainment services to our customers and partners is our utmost priority. We are doing all we can to resolve this situation quickly, and we once again thank you for your patience. We will continue to update you promptly as we have additional information to share.
smh theyre fucking up
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Old 04-23-2011, 02:38 PM   #18
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Do any of you have details? I sent an email asking about whether my details are safe or not and this was the reply I got

Quote:
Recently you requested personal assistance from our on-line support centre. Below is a summary of your request and our response.

Thank you for allowing us to be of service to you.


Question
PSN outage "external intrusion"

Discussion Thread
Response (Roshni Desai) 23/04/2011 04.02 PM
Hi,

Thank you for your recent correspondence.

I am sorry to hear that you are unable to connect to the PlayStation Network.

I can confirm that the PSN is currently undergoing unscheduled maintenance. Please accept our apologies for any inconvenience caused, normal service will resume as soon as possible.

Regrettably, we are unable to offer an estimated time for the service to resume. You may wish to visit the PlayStation blogs for further information: http://blog.eu.playstation.com/

Should you have any further queries please call PlayStation Support on 0844 736 0595, where one of our team will be happy to help you.

Thank you,



PlayStation Team
Sony Computer Entertainment UK
PlayStation Support: 0844 736 0595
Opening Hours:
08:00 to 22:00 Monday to Friday
10:00 to 18:00 Saturday, Sunday and Bank Holidays.
Web: http://uk.playstation.com/
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Old 04-23-2011, 03:29 PM   #19
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that's comforting.. considering I used my credit card to add wallet funds for the first time ever days before it happened.
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Old 04-23-2011, 03:37 PM   #20
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I might be in denial but i am pretty confident theyll do their best to protect their database from outside intruders.

A company can go out of business from legal liability if they lose customers financial info to intruders
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Old 04-23-2011, 05:32 PM   #21
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I heard from a source that if this isnt up by monday, its gonna be up by next week.
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Old 04-23-2011, 08:17 PM   #22
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i am pissed as of this man wtf sony guess ill go back and play my nintendo ds game : mega man star force 2 and play come City of Heroes
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Old 04-24-2011, 03:55 AM   #23
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yo this shit is pissing me off

Quote:
Posted on 24 April by James Gallagher – Blog Manager, SCEE
Latest Update for PSN/Qriocity Services
We sincerely regret that PlayStation Network and Qriocity services have been suspended, and we are working around the clock to bring them both back online. Our efforts to resolve this matter involve re-building our system to further strengthen our network infrastructure. Though this task is time-consuming, we decided it was worth the time necessary to provide the system with additional security.
We thank you for your patience to date and ask for a little more while we move towards completion of this project. We will continue to give you updates as they become available.
i expect that theyll need till tuesdy morning
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Old 04-24-2011, 10:50 PM   #24
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feels good man to play online
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Old 04-25-2011, 02:59 PM   #25
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still down............... fuckin gay............... just wanna play some Bad Company Vietnam but noooo.......................... faggots
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Old 04-25-2011, 03:48 PM   #26
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^fuck

i was hoping you were going to say it was back up lol
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Old 04-25-2011, 03:58 PM   #27
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me too lol. i wanna try that socom 4 out
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Old 04-25-2011, 11:13 PM   #28
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11 hrs ago



PSN Update

+ Posted by Patrick Seybold // Sr. Director, Corporate Communications & Social Media





I know you are waiting for additional information on when PlayStation Network and Qriocity services will be online. Unfortunately, I don’t have an update or timeframe to share at this point in time.
As we previously noted, this is a time intensive process and we’re working to get them back online quickly. We’ll keep you updated with information as it becomes available. We once again thank you for your patience.
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Old 04-26-2011, 04:50 AM   #29
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The past five days of PlayStation Network down time was sparked by a new PS3 hack that let users download PSN content for free spurring Sony to pull the plug

http://www.computerandvideogames.com...o-halt-piracy/

Seems like an interesting exploit
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Old 04-26-2011, 04:48 PM   #30
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this shit is pitiful


EDIT wow this shit is really pitiful. just seen this on the playstation blog.

http://blog.us.playstation.com/2011/...-and-qriocity/

We have discovered that between April 17 and April 19, 2011, certain PlayStation Network and Qriocity service user account information was compromised in connection with an illegal and unauthorized intrusion into our network. In response to this intrusion, we have:

Temporarily turned off PlayStation Network and Qriocity services;
Engaged an outside, recognized security firm to conduct a full and complete investigation into what happened; and
Quickly taken steps to enhance security and strengthen our network infrastructure by re-building our system to provide you with greater protection of your personal information.

We greatly appreciate your patience, understanding and goodwill as we do whatever it takes to resolve these issues as quickly and efficiently as practicable.

Although we are still investigating the details of this incident, we believe that an unauthorized person has obtained the following information that you provided: name, address (city, state, zip), country, email address, birthdate, PlayStation Network/Qriocity password and login, and handle/PSN online ID. It is also possible that your profile data, including purchase history and billing address (city, state, zip), and your PlayStation Network/Qriocity password security answers may have been obtained. If you have authorized a sub-account for your dependent, the same data with respect to your dependent may have been obtained. While there is no evidence at this time that credit card data was taken, we cannot rule out the possibility. If you have provided your credit card data through PlayStation Network or Qriocity, out of an abundance of caution we are advising you that your credit card number (excluding security code) and expiration date may have been obtained.

For your security, we encourage you to be especially aware of email, telephone, and postal mail scams that ask for personal or sensitive information. Sony will not contact you in any way, including by email, asking for your credit card number, social security number or other personally identifiable information. If you are asked for this information, you can be confident Sony is not the entity asking. When the PlayStation Network and Qriocity services are fully restored, we strongly recommend that you log on and change your password. Additionally, if you use your PlayStation Network or Qriocity user name or password for other unrelated services or accounts, we strongly recommend that you change them, as well.

To protect against possible identity theft or other financial loss, we encourage you to remain vigilant, to review your account statements and to monitor your credit reports. We are providing the following information for those who wish to consider it:

U.S. residents are entitled under U.S. law to one free credit report annually from each of the three major credit bureaus. To order your free credit report, visit www.annualcreditreport.com or call toll-free (877) 322-8228.

We have also provided names and contact information for the three major U.S. credit bureaus below. At no charge, U.S. residents can have these credit bureaus place a “fraud alert” on your file that alerts creditors to take additional steps to verify your identity prior to granting credit in your name. This service can make it more difficult for someone to get credit in your name. Note, however, that because it tells creditors to follow certain procedures to protect you, it also may delay your ability to obtain credit while the agency verifies your identity. As soon as one credit bureau confirms your fraud alert, the others are notified to place fraud alerts on your file. Should you wish to place a fraud alert, or should you have any questions regarding your credit report, please contact any one of the agencies listed below.

Experian: 888-397-3742; www.experian.com; P.O. Box 9532, Allen, TX 75013
Equifax: 800-525-6285; www.equifax.com; P.O. Box 740241, Atlanta, GA 30374-0241
TransUnion: 800-680-7289; www.transunion.com; Fraud Victim Assistance Division, P.O. Box 6790, Fullerton, CA 92834-6790

You may wish to visit the web site of the U.S. Federal Trade Commission at www.consumer.gov/idtheft or reach the FTC at 1-877-382-4357 or 600 Pennsylvania Avenue, NW, Washington, DC 20580 for further information about how to protect yourself from identity theft. Your state Attorney General may also have advice on preventing identity theft, and you should report instances of known or suspected identity theft to law enforcement, your State Attorney General, and the FTC. For North Carolina residents, the Attorney General can be contacted at 9001 Mail Service Center, Raleigh, NC 27699-9001; telephone (877) 566-7226; or www.ncdoj.gov. For Maryland residents, the Attorney General can be contacted at 200 St. Paul Place, 16th Floor, Baltimore, MD 21202; telephone: (888) 743-0023; or www.oag.state.md.us.

We thank you for your patience as we complete our investigation of this incident, and we regret any inconvenience. Our teams are working around the clock on this, and services will be restored as soon as possible. Sony takes information protection very seriously and will continue to work to ensure that additional measures are taken to protect personally identifiable information. Providing quality and secure entertainment services to our customers is our utmost priority. Please contact us at 1-800-345-7669 should you have any additional questions.

Sincerely,
Sony Computer Entertainment and Sony Network Entertainment
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